Microsoft has rolled out its latest Fix It initiative, all of which are designed to prevent, or detect and repair, basic PC problems. The Fix It Center is an online and PC-based tool which could help Windows users prolong the life of their system.
Computers go wrong. That is a fact. Be it the hardware, the OS, or a rogue application or program you’ve installed, PCs can exhibit a multitude of issues, from the minor to the major. Many of these can either be avoided or fixed quite easily, so long as the problem is located and diagnosed quickly.
Microsoft started its Fix It brand in December 2008 with an option on some of its help desk articles to basically fix the problem yourself, with a step-by-step advice guide holding your hand through the process. The idea was to free up resources for people with problems not so easily solved.
That concept has now been brought through to the newly-released Fix It Center, which comprises of a website and downloadable tool. The Fix It Center is currently in beta, but is available to users of Windows XP (SP3), Windows Vista, and Windows 7.
The website describes the service thusly:
Fix it Center finds and fixes many common PC and device problems automatically. It also helps prevent new problems by pro-actively checking for known issues and installing updates. Fix it Center helps to consolidate the many steps of diagnosing and repairing a problem into an automated tool that does the work for you.
The Fix It Center currently has around 300 automatic fixes built in, but more are likely to be added on a regular basis. Even if the Fix It Center cannot actually fix a problem by itself, it can still help by providing Microsoft Support with details of the issue at hand. Which will undoubtedly speed up the process if support has to be sought via phone, email, or chat.
The Fix It Center is a great innovation which should help Windows users solve their own computer issues without having to undertake the rigmarole of seeking support from Microsoft. Which has to be a good thing, surely.