Windows 7 users “very satisfied” with OS

March 30, 2010

The vast majority of the people who have upgraded to Windows 7 since its release last October are satisfied with Microsoft’s latest operating system. And why not? Because this is one Windows OS that does manage to live up to the considerable hype placed on it.

Microsoft, and anyone who uses a Windows operating system, had high hopes that Windows 7 would be able to banish the memory of the early days of Vista to history. And that’s pretty much what has happened. The success of Windows 7 proves that Microsoft has not forgotten how to build a great OS and that XP isn’t destined to be the peak of Windows operating systems.

Microsoft now claims to have sold 90 million copies of Windows 7 in the five months since its release. And the majority of that number are satisfied with the OS, at least according to reports from Forrester Research.

Forrester surveyed 4,500 people last December to get a picture of how Windows 7 had changed the market in Q4, 2009.

Around 86 percent of respondents claimed to be very satisfied with Windows 7, giving the OS a 4 or 5 out of a possible 5. This show that early adopters at least have found Windows 7 to be the OS Microsoft claims it to be – faster, more user-friendly, less-glitchy, and more secure.

However, of those respondents who have yet to upgrade, only 10 percent said they planned to upgrade from XP or Vista in the next six months. So Microsoft still has some work left to do in persuading those users that there is a benefit to upgrading.

The most interesting result of the survey is arguably the one about how people came to be users of Windows 7. People historically wait until they purchase a new computer to get hold of a new OS, rather than upgrading from old to new on the same machine. And that is indeed the case with 45 percent of Windows 7 users. But 43 percent stated that they’d upgraded on the same machine, which is a great result for Microsoft’s push in this area.

Overall, it seems Windows 7 is managing to please early adopters while somewhat failing to entice the rest of the population to upgrade.



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